1.we are very sorry to inform you that your
last shipment is not up to your usual standard.
2.we shall appreciate your prompt attention
to the adjustment of this claim.
3.we would like to submit this claim to
4.if the cargoes cannot be found within a
few days, we will file our claim for the full settlement of them.
5.a claim for damage will be filed on us
together with your surveyor’s report as evidence.
6.however, the b/l shows that when the
shipping company received the goods, they were in apparent good condition. the
liability is certainly not on our side.
7.since this claim was filed two months
after their arrival at your port, we regret that it cannot be accepted.
8.this consignment is not up to the
standard stipulated in the contract. we are now lodging a claim with you.
9.we regret very much that you shipped bulk
goods not corresponding in quality with the sample.
10.one of the cases was badly smashed and
the contents were seriously damaged.
11.we regret that the damages are chiefly
due to poor packing which is not adequately reinforced.
12.there is a difference of 35 tons between
the actual landed weight and the invoiced weight of this consignment.
13.it is natural that you should be
responsible for all the losses resulting from the delay shipment.
14.according to the surveyor’s report, the
damage was due to rough (careless) handling during transit.
15.please check the matter up and let us
have your instruction on the disposition of the incorrect shipment very soon.
16.we hold the goods at your disposition.
17.the case was broken and its contents
18.these errors on your part cause us to
disappoint our important customers.
19.on examination we found that the goods
do not agree with the original sample.
20.when unpacking the case, we found the
21.we find that the quality of your
shipment is not in conformity with the agreed specification.
22.upon examination, we found you have sent
us the wrong goods.